Please follow this steps:
a)  login to your account at https://www.firstonline.com.my/eweb/login
b)  select Domain Management (from left-hand menu)
c)  Click on EPP Code to request for EPP code

If you lost your password, you can click forgot password button on the login page, new password will be sent to your email.  However if your email is no longer valid, you need to contact our office for manual processing where our staff may request for verification and documentation proof before assisting you to change your email.